The first time I heard a really good motivational speaker, he shared the story about the old proverb that says… “Show me a person who does a good job, and I will show you a person who is better than most and worthy of the company of kings.” Oh baby I like people who think like that! As a motivational speaker, I need the same motivation as the sales man or the manager or the mom or whomever, and this is a great story.
Excellent sales trainers will testify that this means we do a good job even with the things we’d rather not do that are part of our job, like doing the paperwork after the sale, or filing or reading job-related memos. We do the ”rather-nots” of our job because the company wants us to, or it will benefit the customer, or it will pay off for us as individuals.
The productive employee finds reasons to do the “rather-nots” instead of offering excuses not to do them. Also we can do our best if we will learn to do the little things well. Go to the new car showroom and sit in a new model of your choice. As you sit behind the wheel, what are you looking for? You’re looking at the little things. Are the moldings on straight? Do all the pieces fit? Does the carpeting fit around the doors? Do the doors close correctly? Are there any missing buttons and knobs? We do notice the little things, don’t we?
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